Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services. This includes data necessary for API testing, integration monitoring, and service optimization.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our API testing services. Your data helps us deliver accurate testing results and optimize integration processes.

• Execute API tests and generate integration reports based on your specifications
• Monitor service performance and identify potential integration issues
• Provide customer support and respond to your inquiries about testing results
• Send important updates about service changes or security notifications
• Analyze usage patterns to enhance platform functionality and user experience
• Ensure platform security and prevent unauthorized access to testing environments
• Comply with legal obligations and industry standards for data processing

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in specific circumstances outlined below:

Service Providers: We work with trusted third-party providers who assist with hosting, analytics, and customer support. These providers access information only as needed to perform their services and are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or prevent harm.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to similar privacy protections.

Your Consent: We may share information for purposes not described in this policy when we have your explicit consent.

Your Privacy Rights

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards.

Organizational Measures: We maintain strict internal policies governing data access, conduct regular security training for our team, and limit access to personal information on a need-to-know basis.

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on the type of information and applicable legal requirements.

• Account information is retained while your account remains active and for a reasonable period afterward
• API testing data is typically retained for 12 months to support ongoing integration analysis
• Usage logs and analytics data may be retained for up to 24 months for service improvement
• Billing and transaction records are retained as required by Thai accounting and tax regulations
• Customer support communications are retained for 18 months to ensure service continuity

Upon account deletion or service termination, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law or necessary for legitimate business purposes.

International Data Transfers

Our services may involve transferring your personal information to countries outside Thailand, including servers and service providers located in other jurisdictions. We ensure appropriate safeguards are in place for international transfers.

When transferring data internationally, we use legal mechanisms such as standard contractual clauses, adequacy decisions, or other approved transfer mechanisms to ensure your information receives adequate protection comparable to Thai PDPA standards.

You have the right to request information about international transfers affecting your personal data and the safeguards we have implemented.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our platform, analyze usage patterns, and improve service functionality. Our cookie usage includes:

• Essential cookies required for platform functionality and user authentication
• Analytics cookies to understand how users interact with our testing interface
• Preference cookies to remember your settings and testing configurations
• Security cookies to protect against unauthorized access and maintain session integrity

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We do not use tracking cookies for advertising purposes.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. Material changes will be communicated through email notification to registered users or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the bottom indicates when changes were last made.

Continued use of our services after policy updates constitutes acceptance of the revised terms, unless you exercise your right to object or discontinue service use.